My name is Ruby. I am a Senior User Experience Designer and Researcher at Varian/Siemens Healthineers. I’m originally from Hong Kong and grew up in Markham, ON. I received my Bachelor's in Industrial Design at Carleton University, Ottawa, ON.
Having lived and travelled in many different places, I’ve developed life skills that deeply influence my work as a designer. I’ve learned the importance of truly listening—because that’s how you uncover people’s goals, values, challenges, and desires. I’ve also learned to set aside my assumptions to fully understand the problems at hand. This practice of active listening has helped me build empathy and compassion, which are critical to creating meaningful and effective design solutions.
Skills: Running user and stakeholder interviews, field research, user observation, facilitating design workshops to ensure all points of view are acknowledged and considered, wireframing, rapid prototyping, mid/hi-fidelity designs
Stuff I use: Axure RP, Figma, Miro, Jira, Confluence, Slack, MS products, Adobe CS
I enjoy: time with my family, running, OTF, F45, and practicing yoga.